The management of the AV R&D Test Center declares that the management system of the AV R&D test center (hereinafter referred to as "ZC"), as defined by the ZC Quality Manual, is prepared, implemented and maintained in accordance with ČSN EN ISO/IEC 17025.
According to the principle of continuous improvement, the ZC will proceed in the following directions for the success of the ZC:

1. Obligation of permanent compliance with the requirements of the standard

ZC management undertakes to permanently create prerequisites and conditions to ensure compliance with the requirements of the ČSN EN ISO/IEC 17025 standard and the accreditation body, to maintain and permanently improve the effectiveness of the management system.

2. Commitment to Impartiality

The ZC management undertakes to create conditions to ensure the impartiality of the ZC and to act impartially in all ZC activities.

3. Customer satisfaction with service level

The purpose of the management system is customer satisfaction with the level of services provided. Cooperation with the customer from defining the requirements to handing over the test results is part of the services offered by our ZC. Fulfilling expectations leads to mutual satisfaction and to building long-term relationships based on mutual trust.
ZC management is committed to identifying and addressing the needs and expectations of our customers and other stakeholders.

4. Quality of examinations and cooperation of ZC staff

Each employee of ZC is focused on quality, participates in its continuous improvement, and contributes to the success and development of ZC with their creativity and expertise. All ZC workers have ZC documentation, are familiar with the scope of their activities and are aware of the obligations arising from the announced policy. They are obliged to apply valid procedures in practice and, within the framework of their responsibility, to propose measures with the aim of continuous improvement of the management system.
The management of ZC is committed to increasing the prestige and creating awareness of ZC among customers. It is committed to the principles of good laboratory practice, the application of the latest knowledge in the implementation of tests and ensuring the correct functionality of ZC activities.

5. Competence of ZC workers

All ZC employees have the necessary competences for the activities performed. By maintaining and constantly increasing the professional competence of ZC employees, we create personnel and professional prerequisites for ensuring the operation and development of ZC.
ZC management undertakes to ensure the maintenance and possible improvement of the qualifications of ZC workers.

6. Commitment to a safe work environment

The management of ZC undertakes to provide workers with an appropriate and safe working environment, which is also safe for the surroundings and the environment.

Certificate of Registration ISO 17025:2018